Welcome to My Panier Latin . By using our website, you agree to comply with these general conditions of use. Please read them carefully before placing an order or using our services.

 

 

 

1. Identification of the Company

Mon Panier Latin is a company specialised in the marketing of French products in the United Kingdom. Our contact information:

• Adresse : United Kingdom ,  32 New Lydenburg Street, London, SE78NF, UK*

• Email: bonjour@monpanierlatin.co.uk

• Phone: 020 8159 5140

 

2. Use of the Site

• Access: You must be at least 18 years old to use our site or place an order.

• Customer Account: You are responsible for the confidentiality of your identifiers and the accuracy of the information provided during registration.

 

3. Products and Availability

• All products presented on our site are subject to availability. In case of out of stock, we will inform you quickly and offer you an alternative solution (replacement, refund, or waiting for replenishment).

• Product descriptions and images are provided for information only. Although we strive to provide accurate information, variations may occur.

 

4. Price and Payment

• Price: All prices are displayed in pounds sterling (£) and include VAT. Delivery costs are calculated separately when finalising the order.

• Payment: Payments are secure and must be made when ordering via the methods available on our site (credit cards, PayPal, etc.).

 

5. Orders

• Once your order is placed, you will receive a confirmation by email. This document does not guarantee the acceptance of the order. We reserve the right to refuse or cancel an order for legitimate reasons (price errors, unavailable products, suspicion of fraud, etc.).

• The information provided when ordering must be accurate. Any error in the delivery address or details provided may result in delays or additional costs.

 

6. Delivery

Details about our delivery options, covered areas, and packaging are available in our Delivery Policy. The deadlines indicated are given as an estimate and may be affected by factors beyond our control.

 

7. Returns and Refunds

The return and refund conditions are explained in our Refund Policy. Please refer to it for any request related to an incorrect, damaged, or unsatisfactory product.

 

8. Limitation of Liability

Mon Panier Latin cannot be held responsible for:

• Indirect damage, financial loss or injury resulting from the use of our site or our products.

• Delivery delays or failures caused by unforeseeable circumstances (weather conditions, strikes, etc.).

 

9. Intellectual Property

All the content of our site (texts, images, logos, designs, etc.) is protected by intellectual property laws. Any unauthorised reproduction or use is strictly prohibited.

 

10. Sale of Alcohol and Age Restrictions

At Mon Panier Latin, we strictly respect the laws in force regarding the sale of alcoholic beverages. Here are the specific conditions related to the purchase of these products:

 

I. Legal Age:

• You must be 18 years of age or older to purchase alcoholic beverages on our site.

• By placing an order, you declare that you are of the required legal age in your country or region of residence.

 

II. Age Verification:

• Upon delivery, a valid identity document (passport, driver's license, identity card) may be requested by our delivery person to confirm your age.

• If no identity document can be presented or if the recipient is a minor, the order will be cancelled and alcoholic products will be returned.

 

III. Responsibility:

• It is strictly forbidden to buy alcoholic beverages for a minor.

• Any attempted fraud related to age or the purchase of alcoholic beverages will be reported to the competent authorities.

 

IV. Delivery of Alcoholic Products:

• Products containing alcohol are shipped in secure packaging to ensure their integrity.

• In case of damage found on delivery, please refuse the package and inform our customer service within 24 hours.

 

V. Responsible Consumption:

• We encourage our customers to consume alcohol responsibly. Information on public health recommendations is available on our website.

• If you or a loved one needs help with excessive alcohol consumption, please consult the resources available from specialised organisations.

 

Rights and Obligations

By ordering alcoholic beverages from Mon Panier Latin:

• You accept these alcohol-specific conditions of sale.

• We reserve the right to refuse or cancel any order suspected of not complying with these rules.

 

11. Changes to the Conditions

We reserve the right to change these conditions at any time. The changes will come into force as soon as they are published on the site. We encourage you to visit this page regularly.