Payment Policy

At Mon Panier Latin, we aim to make the payment process simple, secure and transparent.

_Accepted Payment Methods_

We accept several payment methods to meet your needs:

1. Credit Cards: Visa, Mastercard, and American Express.

2. Electronic Payments: PayPal.

3. Gift Cards: If you have a Mon Panier Latin gift card, it can be used as a means of payment.

All payments must be made in pounds sterling (£).

_Payment Security_

• All transactions on our site are protected by SSL (Secure Socket Layer) encryption protocols, guaranteeing the confidentiality of your information.

• We never store your bank details. All sensitive information is directly processed by our secure payment partners.

_Time of Payment_

• Payment is taken at the time of validation of your order.

• In case of a problem with your order (stock error, defective product), we will refund you immediately according to our Return Policy.

_Taxes and Additional Fees_

• All prices include applicable VAT.

• Delivery costs are added when finalising the order and vary according to the type and region of delivery.

_Payment Problems_

If your payment is refused:

1. Make sure your banking information is correct.

2. Check that your card is valid and has sufficient funds.

3. Contact your bank to authorise the transaction.

If the problem persists, please contact our customer service at [email address] or [phone number].

_Refunds for Cancelled Payments or Returns_

• Refunds are made on the same payment method used for the order.

• Processing times vary between banks and financial institutions, usually between 5 and 7 business days.

They trusted us to deliver their favourites French products in the UK

More than 10000 orders fulfilled since 2021
Symphony OlajideTheir prices are very reasonable

I’ve been using mon Panier Latin occasionally for the past couple of years and always pleased with their service, from the large selection of products to the speed of delivery. Their prices are very reasonable compared to other similar websites which is why it’s my go to place for French food! Highly recommend them!

Nouni RachelI highly recommend !

I ve ordered multiple times and I have always been happy with my orders ! Quick delivery and the selection of products is very large. The products are also well packaged and it is always a happy moment when I receive my items. I highly recommend !

Gwladys Ange100% satisfied

I heard how good their service was, so i tried it out.
100% satisfied, i certainly will come back, and recommend to all. Mon Panier Latin, thank you so much for sharing joyful and sweet memories of France for us who are far away.

Lynda A.I had an incredible experience

I had an incredible experience with Mon Panier Latin. My daughters love the galettes des rois frangipane, we ordered a large quantity for the Epiphany celebrations, and in only 3 days we were delivered. It was my first experience with them. Thank you Mon Panier Latin go ahead, I would not hesitate to recommend.

Barrie EyreEasy to order

Great website,easy to order, great service and good quality products.

Gareth M.JonesThe true taste of France

The true taste of France! I have really missed the taste of home while being in the UK and was great having it all delivered right to my door. Ordering was straightforward & prices reasonable.

Chris P.Very responsive and customer-friendly company

Very responsive and customer-friendly company. I've ordered from them several times and have always been very happy with the quality of their products.

Wilfried TchangoueGreat selection of products

Great selection of products, decent price, delivery was on time. Thanks very much, will order again soon!